Refund Policy

Thank you for shopping at VictoriaValenti.com
If you are not entirely satisfied with your purchase, we’re happy to help.

Returns

You have 30 calendar days to return an item from the date you received it.
The item will need to have all the pieces includes in the original packaging.
To be eligible for a return, your item needs to have the receipt or proof of purchase.

Exchanges

If for any reason, you get the wrong size or color we will replace it at no additional cost for you.

Refunds:

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will initiate a refund to your credit card (or original method of payment) or by check at our discretion. You will receive the credit within a certain amount of days, depending on your card issuer’s policies or by check being mailed out within 15 days via USPS or any other shipping agency.

Shipping:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.